Health, Safety & Disinfecting Guidelines

Your Safety Is Our Priority

This page is being updated as procedures and guidelines change based on recommendations from health officials.

COVID-19 Chauffeur Testing Now Available

When requested, ALLSTAR Chauffeured Services chauffeurs can now be COVID-19 rapid tested prior to your trip for the ultimate piece-of-mind. Rapid testing is available in the Detroit Metro area as well as select cities throughout the United States. A $60 fee will apply per rapid test requested trip. This is just another step we are taking to give all our travelers options as we continue to support healthy travel for all our guests.

If you would like your chauffeur tested prior to your next trip just request it while making your reservation. Prior to your trip taking place you will receive an alert with your chauffeur information and confirmed test results.

  • Rapid Results in 10 Minutes

  • Detects SARS-CoV-2 nucleocapsid proteins antigen

  • Identify acute infection with high sensitivity and 100% specificity

In Vehicle Amenities

  • Hand Sanitizer Bottles offered to guests

  • Bottled water no longer placed in the rear seat of the vehicle but will be offered upon entering the vehicle

  • Shared reading material such as magazines and newspapers are no longer offered in order to mitigate risk of contamination and common touch points

  • In the event a guest needs a mask, surgical mask will be available upon advanced request

Chauffeur Interaction

  • Chauffeurs are required to wear face masks

  • Chauffeurs Temperatures are check at the start of each shift

  • Chauffeurs are keeping 6-foot social distance whenever possible and will avoid shaking hands with guests.

  • Luggage assistance is still available, but chauffeur will avoid directly taking luggage from passenger when assistance is needed.

  • Chauffeurs have Nitrile gloves available to use upon request or at their preference.

  • Will discourage he use of the front passenger seat to accommodate physical distancing.

  • Chauffeurs will wash and sanitize hands throughout the day

  • Chauffeurs are screened before starting their shift based on CDC and department of health recommendations.

Fleet Cleaning & Disinfecting

  • Chauffeurs are to wipe down all vehicle touch points with disinfectant spray before and after each trip.

  • Vehicle air filtration systems are being disinfected at garage with fogger disinfectant

  • UV Light Sanitization being used daily at beginning and end of chauffeurs shift to disinfect shared items such as keys, iPad, etc.

  • Vehicles are periodically disinfected overnight with Ozone machine

  • In the event of a possible case of COVID-19 in one of our vehicles, the vehicle will be removed from service for a minimum of 48 hours (twice the amount of time recommend by the CDC) and thoroughly sanitized before re-entering service.

If you have any questions regarding our service or cleaning policies feel free to reach us as 248-549-8800.