Experience the ALLSTAR Difference
Experience the Allstar Difference. Whether it is corporate, personal or charter service, we promise you will not be disappointed.
Unmatched Service
Results matter. So do numbers you can verify.
- 100% On-Time Guarantee: If we commit to a time, we honor it. Your chauffeur arrives early and prepared, not rushing in at the last minute.
- Open 24/7/365: Early departures. Late arrivals. Holiday service. You reach a live team member any time you call.
- 6% Incident-Free Rate: That performance stands far above the industry average.
- Worldwide Reservations: Book ground service across major cities through one trusted source.
- Online Reservations Available: Secure your ride quickly through a simple digital booking system.
- Prompt, Accurate Billing: Clear invoices. Receipts given within 24 hours. Your accounting team won’t chase paperwork.
- Newer, Well-Maintained Vehicles: The fleet averages less than two years in service. Strict maintenance protocols keep vehicles in peak condition.
This is how we run the company. Consistently.
Professional Chauffeurs
You expect more than someone who can drive. You expect judgment, discipline, and presence.
Our chauffeurs complete extensive training and certification before serving any guest. During onboarding, they train to commercial driving standards and sharpen defensive safety skills that prepare them for real-world road conditions. They also study hospitality principles, professional etiquette, and discretion, so you receive respectful, attentive service at all times.
For airport and corporate assignments, chauffeurs master meet-and-greet procedures and executive protocols. They monitor performance through ongoing evaluations and complete refresher training to maintain company standards. In addition, ALLSTAR conducts thorough background checks, drug testing, and continuous monitoring.
Office Staff
We employ full-time dispatch and reservation professionals who know the business inside and out. When you call, you speak with someone who understands routing, logistics, vehicle selection, and timing for complex itineraries. The team brings over 100 years of combined industry experience, which shows in how quickly and accurately they coordinate your service.
Leadership stays active in the industry, not on the sidelines. The company President served as Vice President of the Great Lakes Limousine Association, previously sat on the Board of the National Limousine Association, and participates in a national limousine success group.
Technology
You should always know where your vehicle is and what happens next. We use fully integrated livery software that gives you visibility and control from booking to drop-off.
You receive text alerts when your chauffeur arrives on location. Automated flight tracking adjusts airport reservations based on real arrival data, not estimates. GPS tracking and automated email notifications provide clear, real-time status updates, so you never wonder about timing. The system also supports accurate billing. You receive detailed invoices promptly, with clear breakdowns that simplify expense reporting. Furthermore, your profile stores personal preferences, billing details, and frequently used locations. All payment data moves through a secure, PCI-compliant platform.
The ALLSTAR Difference
Most car service Detroit companies will get you where you need to go. We hold ourselves to a standard that goes considerably further than that.
Unmatched Services
Decades in the business have produced a level of service our clients tell us they haven’t found anywhere else.
Technology
From the moment you book to the moment you arrive, technology keeps details on track. Flight monitoring adjusts for delays before you land, instant confirmations keep you informed at every step, and live dispatch ensures your chauffeur is always exactly where they need to be.
Vehicle Options
Whether you’re the only one in the car or one of hundreds on the move, there’s always the right option ready. Our service scales to any group size, any occasion, any destination.
Worldwide Market
Wherever business takes you, our quality travels with you. Through our global network, you receive uniform service protocols and rigorously selected chauffeurs, no matter the city or continent.
FAQs
How do I book an airport car service with ALLSTAR? +
You can book airport transportation through the ALLSTAR website, mobile app, or by contacting the reservations team directly at 248-549-8800 or [email protected].
Can I update my reservation if my flight details change? +
Yes. You may update your reservation online, through the ALLSTAR mobile app, or by contacting the reservations team directly.
Is my booking fully confirmed once I receive a quote? +
No. A quote is an estimate based on the trip details provided at the time of request. Your reservation is fully confirmed once you receive a formal confirmation email with trip details and pricing.
Do prices include taxes and gratuity? +
Generally, yes unless your corporate account specifies otherwise. Pricing listed on your confirmation reflects estimated charges based on your itinerary. It breaks down items such as recommended gratuity and any taxes. Additional items such as wait time, parking, tolls, or extra stops may affect the final total.
Driven by Excellence, Trusted for Every Journey. First-Class Service on Every Mile.
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